CHAPTER 12 - SERVICES

CHAPTER 12 - SERVICES


SECTION 12.1

FACILITIES PLANNING AND MANAGEMENT



12.1(1)       Facilities Planning and Management Overview

This information is not policy and can be found at the Facilities Planning and Management website.


SECTION 12.2

FACILITIES SERVICES


12.2(1)       Activity/Event Authorization

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/facilities/use/


12.2(2)       Classroom Scheduling

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/facilities/scheduling/

12.2(3)       Recycling

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/recycling/


SECTION 12.3

FACILITIES PLANNING


12.3(1)       General University Facility Modifications

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/facilities/modifications/

12.3(2)       Planning of New Facilities and Major Renovations

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/construction/


SECTION 12.4

UTILITIES SERVICES


12.4(1)       Utility Locates

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/utilities/locates/


SECTION 12.5

KEYS


12.5(1)       Keys

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/keys/


SECTION 12.6

AUXILIARY OPERATIONS


12.6(1)       University Mail Handling Policy

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/mail/

12.6(2)       Change of University Mailing Address

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/mail/address/changes/

12.6(3)       Hazardous Materials Shipping

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/safety/shipping/


SECTION 12.7

DEPARTMENT OF PUBLIC SAFETY


12.7(1)       Department of Public Safety Overview

This information is not policy and can be found at Department of Public Safety’s website at http://www.dps.iastate.edu/

12.7(2)       Bicycle Registration and Parking Policy

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/bicycle/

12.7(3)       Parking Regulations

This policy is now available from the Policy Library at: http://www.dps.iastate.edu/parking/rules.html


SECTION 12.8

TELECOMMUNICATIONS SERVICES


12.8(1)       Telecommunications

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/telecommunications


SECTION 12.9

STORES


12.9(1)       Chemistry Stores

This information now available at http://www.chem.iastate.edu/services/stores/.

12.9(2)       Pharmacy

This information now available at http://www.health.iastate.edu/pharmacy.

12.9(3)       Central Stores

This information is not policy and can be found at the Central Stores website.

12.9(4)       Iowa State University Book Store Policies are now available from http://www.isubookstore.com/


SECTION 12.10

SERVICE DEPARTMENTS


12.10(1)       Warehousing/Delivery Service

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/warehouse/

12.10(2)       Instructional Technology Center

Services offered previously by the Instructional Technology Center are now found at http://www.it.iastate.edu/.

SECTION 12.11

PRINTING AND UNIVERSITY MARKETING


12.11(1)       Printing Services

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/printing/

12.11(2)       University Visual Identity Program (2001, 2002)

Policy Statement
All university units will follow University Identity Program guidelines. The guidelines are available on the university website http://www.marketing.iastate.edu/identity/.

Reason for the policy
The University has invested in and conducted constituent research that has determined the development of Iowa State University's Identity Program. A coordinated, unified, and consistent identity program ensures the professional presentation of Iowa State to the community and communicates the University's strengths.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu

12.11(3)       Iowa State University Logos and Graphics (2002)

Policy Statement
All university documents will include only approved Iowa State University logos and graphics. The Iowa State University nameplate and its configurations, logos, and graphics, detailed in the visual identity guidelines are the only approved graphic identification for the university and its units. The university identity program does not allow for the generation and use of unique logos and symbols by individual departments, units, programs, centers, or affiliates. Trademark licensing guidelines may be used on wearing apparel, gifts, and items for re-sale.

Reason for the policy
Development of alternative graphic elements detracts from and compromises the university's image as an educational institution with a unified mission. In addition, trademark licensing and legal factors impact the usage of graphic elements.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu

12.11(4)       Marketing Materials (2002)

Policy Statement
University units will coordinate and develop materials with the Office of University Marketing for projects that impact external and internal audiences. Marketing materials include but are not limited to publications, signage, stationary, promotional items, electronic media, presentation materials, invitations, posters, banners, and displays. External audiences include prospective students, prospective faculty and staff, parents, alumni, public and private supporters and the general public. Internal marketing materials target current students, faculty, and staff. This process includes communication planning, materials development, production, and evaluation.

Reason for the policy
The Office of University Marketing is the university's central marketing communication unit and has unique and specialized expertise in this area. The office conducts strategic communicating planning to integrate university-wide messages and activities. The office is the university's central resource for marketing services, such as research, copy writing, design, photography, and production. The office also operates as a "checks and balances" unit to ensure factual accuracy, editorial and stylistic accuracy, and adherence to legal requirements for state institutions.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu

12.11(5)       Marketing and Promotional Campaigns (2002)

Policy Statement
University units will coordinate and develop marketing and promotional campaigns through the Office of University Marketing. All university units will work with the Office of University Marketing to plan, design, develop, and integrate promotional and educational campaigns. These campaigns promote programs, products, and services to university audiences.

Reason for the policy
The Office of University Marketing is charged with developing all communication campaigns within the context of Iowa State University's strategic goals and mission. This ensures that all campaigns incorporate common themes and messages, and consistent and accurate information.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu

12.11(6)       Development and Placement of Iowa State University Advertisements (2002)

Policy Statement
The Office of University Marketing develops all university-related advertising strategies, produces the advertisements, and approves their placement.

The Office of University Marketing oversees all promotional and recruitment advertising in the following media: print (display ads), radio, electronic, and television.

Reason for the policy
The Office of University Marketing is responsible for integrating university messages and a consistent identity in all advertisements. This office also ensures that all display and electronic advertisements incorporate those contractual and legal obligations that bind state institutions. This office has expertise in advertising strategy, design, and ad placement, ensuring that the university receives the best possible awareness for the price.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu

12.11(7)       Conducting Market Research (2002)

Policy Statement
External market research, including university and unit image assessments, public awareness, program, product and service assessments, and communication analyses and reviews will be coordinated and disseminated through the Office of University Marketing.

Reason for the policy
The Office of University Marketing is responsible for building university-wide strategic positioning plans impacted by analyses of constituent research. By coordinating all marketing research projects, the office ensures that efforts are not duplicated and that the scope of each project and its methodologies are well defined. The office also provides expertise in contracting with professional research firms for specific types of projects.

Contacts regarding this policy
Office of University Marketing
1028 Communications Building
294-9624
cacuste@iastate.edu
mlander@iastate.edu




SECTION 12.12

ENVIRONMENTAL HEALTH AND SAFETY


12.12(1)       Environmental Health and Safety

This information now available at http://www.ehs.iastate.edu/.

12.12(2)       Biosafety

This information now available at http://www.ehs.iastate.edu/cms/default.asp?action=article&ID=26.

12.12(3)       Biohazardous Material Use Authorization

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/biohazard/

12.12(4)       Biological Safety Cabinet Certification Testing Program

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/biological/cabinet//

12.12(5)       Laboratory Equipment Disposal

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/equipment/disposal/lab/

12.12(6)       Occupational Medicine

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/hazardous/inventory/

12.12(7)       Environmental Programs

This information now available at http://www.ehs.iastate.edu/cms/default.asp?action=article&ID=68.

12.12(8)       Air Quality Construction Permits

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/air/

12.12(9)       Title V Operating Permits

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/air/

12.12(10)       Chemical Waste Pick-Up

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/hazardous/waste/

12.12(11)       Chemical Redistribution Program

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/hazardous/waste/

12.12(12)       Refrigerant Management

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/air/

12.12(13)       Underground Storage Tank (UST) Permit

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/water/

12.12(14)       Leaking Underground Storage Tanks (LUST)

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/water/

12.12(15)       Aboveground Storage Tanks (ASTs)

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/water/

12.12(16)       Construction Permits for Stormwater

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/water/

12.12(17)       General Safety

This information is not policy and can be found at: http://www.ehs.iastate.edu/cms/default.asp?action=article&ID=26

12.12(18)       Accident Prevention and Investigation

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/accident/

12.13(19)       Candles/Open Flames

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/candles/

12.12(20)       Fire Extinguisher Installation and Maintenance

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/extinguishers/

12.12(21)       Fire Safety

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/firesafety

12.12(22)       Lockout/Tagout

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/lockout/

12.12(23)       Hot Work Permit Program

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/hotwork/

12.12(24)       Eating, Drinking, and Smoking in Labs and Shops

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/eating/

12.12(25)       Project Design and Review (2001, 2002). This information is not policy.

12.12(26)       Occupational Health

This is now available at: http://www.ehs.iastate.edu/cms/default.asp?action=article&ID=59

12.12(27)       Asbestos Building Renovation and Demolition Notifications

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/asbestos/

12.12(28)       Confined Spaces

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/confined/

12.12(29)       Radiation Safety

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/use/

12.12(30)       Radioactive Material Waste Pick-Up

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/disposal/

12.12(31)       Radiation Material Use Authorization

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/authorization/

12.12(32)       Radiation-Producing Device Registration

This policy is now available from the Policy Library at: http://policy.iastate.edu/policy/radiation/device/

12.12(33)       Training - Environmental, Health and Safety Courses

This information now available at http://www.ehs.iastate.edu/cms/default.asp?action=article&ID=424.

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